Emirates ID replacement | Replace damaged, lost or stolen ID

To replace a stolen, damaged, or lost Emirates ID card, first report the incident at the nearest ICP Customer Happiness Centre as soon as possible. Once you report, your old card will be deactivated to prevent any misuse of the card.. Provide the valid required documents and then apply for replacement via the center or the UAEICP app. Pay replacement plus application fees, with an optional AED 150 for express service and you will get a text with the delivery status. and the card is issued within 48 hours.

Banner showing Emirates ID replacement with ID cards on UAE flag background

What to do if the Emirate’s ID is lost?

If your UAE ID is lost, report the lost Emirates and apply to replace the Emirates ID. Pay the fees and you will receive your new ID within a few days. Below is the detailed breakdown about it.

Step-by-step infographic illustrating how to replace a lost Emirates ID

Reporting the Incident

First of all, Visit the nearest ICP Customer Happiness Centre to report your lost, stolen, or damaged Emirates ID as soon as possible. Once you report, your old ID will be deactivated and it will prevent any misuse of ID. Bring valid identification documents based on your status:

UAE nationals: original passport and family book
GCC nationals: residency proof
Expatriates: original passport with valid residency stamp
For children under 15: birth certificate and colored passport photo (white background)

Note: In case your card is damaged, bring the damaged card with you.

Apply for Emirates ID Replacement

After reporting, complete the replacement application form at the ICP Centre, or use the UAEICP app, available on iTunes and Google Play. The app offers a convenient online method for your request. Once you have applied for the Emirates ID, pay the replacement fees. Make sure that you have provided the accurate details and photo size while applying.

Processing Time and Collection

You will receive a text message from ICP with the Emirates id application status and delivery date.

Standard replacement is issued within 48 hours
Express service delivers within 24 hours

Once notified, collect your new Emirates ID at Emirates Post. You can enjoy all the Emirates ID hidden perks and benefits after the replacment.

Note: Report and replace your lost or stolen ID promptly to avoid complications with official services and to protect your identity.

Emirates ID Replacement Fees

Here are the fee details that will let you know about how much it costs to lost the Emirates ID:

Service Type	Fee (AED)
Replacement of lost/damaged ID	300
Application via typing centre	70
Application via online eForm	40
Express replacement service	150 (extra)

Infographic showing Emirates ID replacement fees with costs for different services

Tips For Successful Replacement

Here are some practical tips that you must follow to replace and renew the Emirates ID successfully:

Report the loss or theft of your Emirates ID as soon as possible to prevent misuse.
Always carry valid ID documents when visiting ICP canters for quick verification.
Use the UAE ICP app for faster and easier replacement applications.
Consider paying for the express service if you need the new ID urgently.
Keep a copy or note of your Emirates ID number to facilitate faster processing if it is lost.

FAQs

You can report your lost Emirates ID online by using the UAE ICP app available on iTunes and Google Play. Simply log in and follow the steps to report and request a replacement.

If you lose your Emirates ID, report it immediately at the nearest ICP Customer Happiness Centre or through the UAE ICP app. Then, apply for a replacement and pay the required fees.

Replacing a lost or damaged Emirates ID costs AED 300, plus application fees of AED 40–70 depending on how you apply, with an optional AED 150 for faster express service.

Conclusion

The Emirates ID replacement of lost, stolen, or damaged ID card is simple and quick. First of all, report the incident promptly at the nearest ICP Customer Happiness Centre or through the UAEICP app to deactivate your old card and prevent misuse. Then, apply for a replacement by submitting required documents and fees. Standard replacements take up to 48 hours, while express service delivers within 24 hours. Being timely and prepared with documents ensures a smooth Emirates ID replacement.

Easily Replace Your Emirates ID | Damaged, Lost, or Stolen ID